Your IT provider answers the phone fast. We make sure you never have to call.
Meridian closes the five gaps most SMBs don't know they have — from stolen-credential risk to SaaS waste to a technology roadmap that doesn't exist. Outcome-based, not ticket-based.
- Services
- 5
- No-commitment start
- Yes
- Entry price
- From $500
- Onboarding
- ≤30 days
Most MSPs sell coverage. We sell outcomes.
We surveyed the gaps that generalist IT providers routinely leave open — from identity security to AI adoption to a technology strategy that actually connects to your P&L. Instead of billing for response time, every Meridian engagement is scoped around a measurable business outcome: fewer breaches, lower software spend, faster onboarding, a roadmap your leadership team can actually use.
Five specific gaps. Five specific fixes.
Each service below solves one named problem — not a generic IT bundle. Pick the one that matches what's actually costing you time or risk today.
SaaS Cleanup
Software Audit & License Management
The average company your size wastes $30,000 a year on software nobody opens. We find it, cut it, and keep it from coming back — most clients see the audit pay for itself in the first invoice.
SMB Identity Shield
Managed IAM & MFA Deployment
74% of breaches start with a stolen password. We close that gap in 30 days without disrupting how your team already works — and most clients qualify for a lower cyber insurance premium once it's done.
AI First 90
Workflow Automation Implementation Sprint
Your competitors are already using AI to respond faster and quote more accurately. We skip the strategy slides and go straight to implementation — three real automations, live in your business, in 90 days. If we don't find at least 10 hours a week of time savings, you don't pay for the sprint.
Fractional CTO
IT Strategy & Roadmap Advisory
You're making five- and six-figure technology decisions every year without anyone in the room whose job is to get them right. A fractional CTO costs a fraction of a full-time hire and makes every other IT dollar you spend smarter.
Breach Ready
Incident Response Planning & Retainer
If ransomware hit tonight, do you know the first six steps — and who's responsible for each? We build that plan in two weeks and make sure it actually works when you need it, not just when we write it.
Start with a fixed-price assessment. No ongoing commitment required.
Every service has a small, flat-fee starting point that stands on its own — you get a usable, written deliverable whether or not you go any further with us.
Send three months of statements. In about four hours we'll flag every software charge, mark what's active vs. unused, and hand you a one-page report you can act on immediately — no commitment beyond that.
DetailsA one-day review that maps every account, shared login, and MFA gap across your business, with a written, prioritized fix list — no retainer required to get it.
DetailsA one-day audit: we interview your key staff, map three of your most time-consuming processes, and deliver a prioritized automation plan with real cost estimates — implementation optional.
DetailsA half-day workshop with your leadership team that produces a one-page 3-year roadmap, prioritized investments, and a 90-day action plan — a useful deliverable even if you go no further.
DetailsA one-page, laminated playbook: six decision points, your contact list, and vendor escalation paths — fast to put in place even before a full plan is built.
Details“We failed our first cyber-insurance questionnaire because we couldn't prove MFA was enforced everywhere. Ninety days later we passed the renewal with a lower premium.”
“The SaaS audit found four tools we were paying for that nobody on staff had opened in a year. It paid for the whole engagement in the first month.”
“Having someone in our leadership meetings who actually owns the technology roadmap changed how we plan headcount and budget, not just how we fix printers.”
Representative client profiles — names shown are illustrative placeholders.
Tell us which gap is costing you the most right now.
A 20-minute call is usually enough to tell you which service to start with — and what it will actually cost to fix.